Frequently Asked Questions

MyPTProvider's Proficiency Testing (PT) and Interlaboratory Comparison (ILC) programs are quality assurance activities designed to evaluate laboratory performance through comparison of test or measurement results among participating laboratories. These programs help laboratories demonstrate technical competence, monitor ongoing performance, and support method validation in accordance with ISO/IEC 17025 requirements and the policies of the Saudi Accreditation Center (SAAC).

Useful link(s): MyPTProvider Proficiency Testing and Interlaboratory Programs, SAAC Policy for Participation in Proficiency Tests and Inter-Comparison Programs

Yes, MyPTProvider is fully committed to ensuring the confidentiality and protection of all participant information. All data, results, reports, and communications are treated as confidential and are not disclosed to any third party without prior written consent of the participant, except where required by law or accreditation bodies.

Useful link(s): MyPTProvider Management Policy MSA-04, Proficiency Testing Agreement MS-P05-F04

From Saturday to Thursday, 8:00 AM to 4:00 PM (KSA local time), excluding official public holidays. The MyPTProvider Portal is accessible online 24 hours a day, seven days a week. Technical support and administrative services are provided during official working hours.

MyPTProvider may be contacted through:

• Official email: info@myptprovider.online
• The MyPTProvider Portal messaging system after registration
• Official telephone: 00966536540188

National Address: Kober – Eastern Province – KSA

Location in Google Maps